Giacomo Grassi - User Experience Strategist

As an User Experience Strategist, I translate customer requirements into digital experiences.
I'm currently working at Bitmama, a digital communication agency in Milan, Italy, where I'm focused on:

  • Functional requirements analysis
  • Customer & Competitors benchmark on digital media
  • User research
  • Acquire, engage and retain strategies on digital channels (especially social networks)
  • Information Architecture and interaction design (wireframes and prototypes from low to high fidelity)
  • Usability assessment and advisory
  • Existentialist Robots Design